Return & Refund Policy

Last Updated: September 3, 2026

Because our courses and digital products provide immediate access to proprietary educational content, all sales are generally considered final once course access has been granted.

However, we want customers to feel confident in their purchase. If you believe the course is not a good fit, you may request a refund within 14 days of purchase, subject to the conditions below.

Refund Eligibility

To be eligible for a refund:

• Your request must be submitted within 14 days of purchase.
• You must not have completed or accessed a substantial portion of the course.
• You must not have downloaded, copied, shared, or otherwise retained substantial downloadable course materials.
• Your account must not show signs of account sharing, unauthorized distribution, or other abuse.
• Your purchase must not have previously been refunded and repurchased for the purpose of extending access.

We reserve the right to review course-access activity when evaluating refund requests.

Non-Refundable Purchases

Refunds will generally not be issued if:

• More than 14 days have passed since purchase.
• A substantial portion of the course has already been viewed or completed.
• Downloadable materials have been substantially accessed or retained.
• Course content has been copied, shared, redistributed, or otherwise misused.
• The refund request is based solely on a change of mind after substantial course consumption.
• The purchase was made through fraudulent or abusive means.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Live Sessions, Workshops, and Add-Ons

If your purchase includes an optional live webinar, workshop, critique session, coaching session, or other live component, those services may be subject to separate refund or cancellation terms.

Unless otherwise stated, failure to attend a scheduled live session does not automatically qualify for a refund.

Technical Issues

If you experience a technical issue preventing access to the course, please contact us before requesting a refund.

We will make reasonable efforts to resolve legitimate access problems.

A temporary technical issue does not automatically qualify for a refund if the course can otherwise be accessed and delivered.

Duplicate Purchases

If you accidentally purchase the same course more than once, contact us and we will review the duplicate transaction.

Verified duplicate purchases are generally eligible for a refund of the duplicate charge.

How to Request a Refund

To request a refund, contact:

Jaren Dorman Studio LLC
Email: hello@jarendorman.com

Please include:

• Your full name
• The email address used for purchase
• Your order number
• The reason for your refund request

Approved refunds will be issued to the original payment method.

Processing times may vary depending on your payment provider or financial institution.

Chargebacks

If you believe there has been a billing error, please contact us before initiating a chargeback.

Fraudulent or abusive chargebacks may result in immediate suspension of course access.

We reserve the right to provide relevant purchase and access records to payment processors or financial institutions when responding to a chargeback.

Policy Changes

We may update this Return & Refund Policy from time to time.

The policy that applies to your purchase will generally be the version in effect at the time of purchase, subject to applicable law.

For the sales page, I’d also make the short version match exactly:

14-Day Refund Policy — If the course isn’t right for you, request a refund within 14 days. Refunds are subject to course-access and download activity. See our full Refund Policy for details.